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Language Learning

Languages Available
Course Levels
Enroll in New Course
View Courses
All about Lessons
Leader Board
Practice
Quit Course
Flashcards

Tech Support

Beta
Report a bug
System requirements
Popup Blocker
Language Fonts and Characters
Recording problem


Profile

Edit Profile
Online Status
Profile Image
Profile Languages
Update E-mail
Change Notifications
Change Password
Cancel Account

Community

Messages
Inviting Friends
Finding Friends
Managing Friends
Recent Activity Feed
Chat
Helping Others
Translate
Member Points
Report Abuse
Facebook Application

About Livemocha

About Livemocha
Pricing
What is Mocha?
Contact Us

Community Guidelines
Terms of Use
Privacy Policy


Top 10 Questions

1. What is Livemocha?
2. Is Livemocha free?
3. How can I get involved to tutor or translate?
4. What is Beta?
5. Do you have plans to add more languages and content?
6. How do I report a bug or suggestion?
7. How can I change notifications?
8. How do I change my status to offline when I am busy studying?
9. Can I enroll in more then one course?
10. Does Livemocha have Facebook application?

Quick Guide

Register
Profile
Enroll in a Course
Make Friends
Practice

Watch Help Videos

Intro Video
Introduction to Lessons
04:02

Intro Video
Making Friends
03:10
Intro Video
Advanced Use
04:02
 

Get Started

Register

Click on Get Started.
On the Registration page, please be sure to submit a valid email address so that you receive a verification email from Livemocha.

Activate Account

You will recieve an e-mail to activate your account.
Check your e-mail inbox or junk mail folder to make sure that the e-mail was not filtered. If the problem persists, activate your account here.

Login

Click on Login page.

Forgot Password

Reset your password here if you forgot it.
Enter the email address associated with your Livemocha account.
An email will be sent to that address. Click the link in the verification email to reset your password.

Navigate

On the top toolbar, you will find 4 main tabs:

Home: Allows you to track your progress, communicate with friends, plan your lessons and navigate through your language-learning experience.
Learn: Language learning curriculum and interactive community exercises allow you to develop foreign language skills with all the nuances of a native speaker.
Practice: Real time text, audio or video conversations as well as submitted written and speaking exercises allow you to improve every aspect of your language skills.
Share: Help create a community through real-time conversation and by giving and receiving feedback on recorded and written submissions.


Profile

Your profile is a way for people in the community to get to know you a little bit better.

Edit Profile

Click on Home tab
From your homepage, click Edit Profile and select the basic tab.
From basic page you can edit your profile basic information.

Online Status

Click on Home tab.
From your homepage, select online status from drop down menu at the top right.

Profile Image

Click on Home tab.
From your homepage, click Edit Profile and select the basic tab.
From basic page you can upload your picture.

Make sure the image you are attempting to upload is in one of the formats LiveMocha accepts (.gif, .jpg).
Make sure the filename is simple and short, with no spaces or funny characters. "Image.jpg" is a good filename.
Make sure the file is less than 4MB. We do not allow images over 4MB.

Profile Languages

Click on Home tab.
From your homepage, click Edit Profile and select the basic tab.
From basic page you can edit languages you know and learning.

Update E-mail

Click on Home tab.
From your homepage, click Edit Profile and select the contact tab.
From contact page you can edit your e-mail.

Change Notifications

Click on Home tab.
From your homepage, click Edit Profile and select the contact tab.
From contact page you can edit your e-mail notifications.

Change Password

Click on Home tab.
From your homepage, click Edit Profile and select the account tab.
From account page you can change your password.

Cancel Account

Click on Home tab.
From your homepage, click Edit Profile and select the account tab.
From account page you can cancel your account.


Language Learning

Languages Available

Chinese (Mandarin)
English and TOEFL
French
German
Hindi
Italian
Japanese
Portuguese
Russian
Spanish

Course Levels

LiveMocha offers beginner courses (100-level) and intermediate courses (200-level):

101: For students starting with the basics of little or no exposure to the language.
102: For students who can start putting sentences together and be able to recognize basic vocabulary.
201: For students who are comfortable enough to ask a few questions and follow simple conversations.
202: For students who can follow complicated conversations.

Enroll in New Course

Click on Learn tab.
From Learn page, click Enroll in a New Course.
Use a drop down menu to choose the language you want to learn, this will update the page.
Enroll in the course level which you think is right for you.

You can sign up for more than one course at a time!
For example, you can learn French one day and Hindi the next and reserve your weekends to learn German.


View Courses

Click on Learn tab to view all your courses.

All about Lessons

5Learn
Select thumbnails to hear and read the corresponding audio and text.
6Reading
Read a word, then then click on the thumbnail associate with the word.
2Listening
Listen to the word, then click on the thumbnail to associate with the word.
3Magnet
Listen to the word or sentence in your language, then drag the corresponding words into the box.
12Writing
Write a submission to practice your writing skills and get community feedback.
10Speaking
Record a submission to practice your speaking skills and get community feedback.
8Dialog
Work with a partner and practice conversations.

Leader Board

The leader board lists the five members with the highest point totals currently taking the same lesson as you.

Practice

The Practice section will help your vocabulary, pronunciation and language retention.
You can practice by yourself by submitting a written or recorded response or practice with a friend or community member.


7Dialog
Make sure your microphone and speakers are turned on.
Select one of the topics for a practice.
Then select a friend or a community memmber to practice a dialog.

9Speaking
Make sure your microphone is turned on.
Select one of the topics for a practice.
Read out loud and Record the text
When you are done recording, click Submit button. You can select a friend to review or eventually a native speaker in the community will review it.

11Writing
Select one of the topics for a practice.
You will be given a space where you can type out your answer to the best of your ability.
When you are done writing, click Submit button. You can select a friend to review or eventually a native speaker in the community will review it.

Quit Course

Click on Learn tab.
From Learn page, click My Courses.
Click on Course Home of the course you want to quit.
Under Course Management click on Quit Course.

Flashcards

Flashcards are a fun and easy way to review lesson content.

Creating a Set:
First you must select the Learn tab, and then select a lesson type Learn.
From here, you can see the pictures in the center of the screen, in the bottom left will be a icon.
Select this icon, and it will open a menu with two sides of a flashcard.
From the drop down menu, select a set and pick Add a Flashcard Set.
Title your set, fill out the fields, pick the front and back language and click submit.
Once you've created a set, you can add as many flashcards to it within your lesson.

Creating a Flashcard:
Click the Flashcard icon located under the picture in the Learn section of a Lesson.
Flashcard will appear in the popup, with the word on the page automatically added to the flashcard.
You can edit the front and back of the Flash card.
When you're happy with your card, save it to the set you want and click submit.

Review Flashcards:
In Learn tab, go to and select My Flashcard Sets.
Click the magnifying glass icon to cycle through the cards in a set.

Delete Flashcards:
In Learn tab, go to and select My Flashcard Sets.
Click the minus icon to cycle through the cards in a set.

Community

Messages

To send a message, hover over user's profile picture or click on user's profile.
Click Send Message.

To view your inbox and sent messages, click Messages from your homepage.

Inviting Friends

Invite Friends:
Click on
Invite on the top right corner.
Invite your friends individually or import your e-mail address to invite multiple friends.

Finding Friends

Here are some ways to find friend: You can find friends on your homepage.
We match users who are learning and speaking the languages that are of interest to you.

To manually search, click Search to look for people based on user name, language speaking and learning.
Click on their name or their profile picture to learn more about them.
Advanced Search offers more search options.
You can choose to Send Message or Send Chat Invite to start talking.

Review other user's submissions and give them feedback on their work.

Managing Friends

Add a friend:
Go to a user's profile and click Add as Friend.
Or add friends within Search and your homepage.

View your friends:
Go to your homepage and a list of your friends will appear under the header Friends.
Click more to see everyone on your list.

Remove a friend:
Click more from your Friends list and select Remove Friend.

Recent Activity Feed

This section allows you to keep track of all the different activities on Livemocha. Each section provides information about the following:

Summary: Friend requests, friends' achievements, and comments left on your submissions.
Mine: Your own friend requests, finished courses, and messages.
Friends: Information about friends' exercises, updated profiles, and friendships.
All: A condensed version of all the information you can find under all the tabs.

Chat

Hover over a user's profile picture or click on user's profile.
Click Send Chat Invite to start talking.
You have to type something first for a user to get a chat popup.

To use your microphone and/or webcam, click send a/v (under Send).
Use the Virtual Keyboard to type special characters in the text box.
Use the Phrase Translator to look up vocabulary words.
Practice a conversation by using the Conversation Scenarios.

Note: You may experience issues with chat due to security firewalls.

Helping Others

You can offer feedback on Speaking and Writing exercises for other language learners in the community.

Click on Share tab.
Select the language you want to tutor from the dropdown menu.
Choose Speaking or Writing.
To offer feedback, provide a Rating (1-5 scale) and leave comments based on grammar, word choice, appropriateness of topic, spelling, pronunciation, or anything else you think is important to mention.

1 The Top Commenters receives an achievement award on a weekly basis to highlight their contributions to the community.

Translate

You can expect to see more languages and more content as our community continues to grow.
Currently, members of our community are actively participating in translating our lessons to new languages which we'll eventually publish access to even more languages!

Translate Instructions:
Enroll in a course which you could easily translate.
From Course Home, select the first exercise - Learn. 4
Find Member Translations and start submitting translations in writing and audio.

Member Points

Member points are based on user's contribution to building the Livemocha community.

Different actions are worth different amount of points:

Logging in per day - 1 point
Inviting a new user - 5 points
Registrations through referral - 15 points

Member Points is still in its initial stages of development, so if you have any suggestions to improve this feature, please contact us by clicking feedback.

Report Abuse

The safety and security of our community is something we take very seriously!
If you ever come across content or people you find inappropriate, do not hesitate to Report Abuse.

You can report abuse on submissions, comments, user profiles, within chat by clicking feedback.

Facebook Application

Click here to install our Facebook Application - The Language Poke.


Tech Support

Beta

Livemocha is still in its Beta stage of development. This means you may run into a few bugs and will see new features roll out on a regular basis.

Report Bug

We want to hear from you! To report a bug click feedback and specify the type. Describe what you are experiencing, and we'll be sure to look into it as soon as possible!

System requirements

LiveMocha works best with:

Microsoft Internet Explorer 7.0 +
Mozilla Firefox 1.5
Flash Player 9.0+

Links to update your system:

Microsoft Internet Explorer
Mozilla Firefox
Adobe Flash Player

Popup Blocker

LiveMocha's user chat feature pop-ups a new window.
Some browsers will block these pop-ups and you will see a bar at the top of your browser.

To disable the pop-ups:

Mozilla Firefox: Click the Options button and select Allow pop-ups for www.LiveMocha.com
Microsoft Internet Explorer: Click the bar and select Always Allow Pop-ups From This Site…

Language Fonts and Characters

Click here to configure Windows to use an international keyboard layout.

Another way is to use Virtual Keyboard on the web. Here are few we found useful:
Type It
Trans lit

Recording problem

If you are experiencing a recording problem, click here to test your recording audio. We will get back to you with the results.


About Us

About Livemocha

LiveMocha is a language-learning tool that combines fun self-study lessons, motivational tools and community to help you learn the language of your choice. Unlike CDs and books that contain stale academic content, LiveMocha brings to you useful everyday language from actual native speakers.

Pricing

Currently while LiveMocha is in Beta every feature and function you currently see on the site is free. In the future, LiveMocha will be a paid site with some content remaining free.

Mocha

Mocha is a variant of a cafe latte. Like a latte, it is typically one third espresso and two thirds steamed milk, but a portion of chocolate is added.

Coffee is the drink of Seattle - where we're from.

Contact Us

In the top right hand corner of every page there is a feedback link.
Click it and a message box and drop down bar will appear.
In the drop down bar label the type of feedback and type your comment in a message box.

If you are a journalist and I want to talk to someone at LiveMocha, please email press@livemocha.com. Any non-media inquiries will not receive a response.